Privacy Policy

1. Introduction

This Privacy Policy describes how Dr. Nitin N Sunku's practice website collects, uses, stores, and protects information when you browse pages, submit forms, or communicate with the clinic electronically. We aim to handle your data in line with India's Digital Personal Data Protection Act, 2023 (DPDPA). By using the site you agree to the practices outlined here. If you disagree with any part, please avoid submitting personal data and contact the clinic through alternative channels.

2. Data we collect

Appointment and enquiry forms may collect your name, telephone number, email address, age band, referring doctor (if any), and a short description of your symptoms. Technical logs from hosting providers can include IP address, browser type, and timestamps so we can diagnose outages or abuse. We do not sell personal information to data brokers.

3. Medical information

Free-text medical details you choose to share are treated as confidential health information and accessed only by staff involved in scheduling or clinical triage. Do not send highly sensitive imagery unless the clinic requests it through a secure channel. Emergency symptoms should never be communicated solely through a web form.

4. Cookies and analytics

The site may use first-party or third-party cookies for basic analytics, advertising measurement, or remembering preferences. You can control cookies through your browser settings; disabling them may limit certain features. Aggregated analytics cannot identify you personally unless you are simultaneously logged into a linked account.

5. Retention and security

Form submissions are retained only as long as needed to complete your request or satisfy legal record-keeping. Reasonable technical and organisational safeguards reduce the risk of unauthorised access, though no internet transmission is perfectly secure.

6. Your choices

You may request correction of inaccurate contact details, ask how your data has been used, or withdraw marketing consent where applicable. For privacy-specific questions email the clinic using the address shown in the site footer.